FAQ

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Products & Services

What is the Stone Fabrication Process?

Stone fabrication is the process of transforming raw stone materials into finished products such as countertops, flooring, or custom stone pieces through cutting, shaping, and polishing. We offer comprehensive stone fabrication services, including stone cutting, shaping, edge profiling, surface finishing, and precise installation. We can handle projects of varying sizes and complexities. The duration depends on the complexity and scope of the project. Generally, it takes around 2-4 weeks from the initial consultation to the completion of fabrication. We strive to provide an accurate timeline during the consultation phase.

What Types Of Stone do we offer?

We work with a wide range of stones including granite, marble, quartzite, travertine, limestone, and more. We can guide you in selecting the right stone for your specific project. Yes, we offer stones that are suitable for both indoor and outdoor applications. We can recommend the best stone options based on factors such as weather resistance, durability, and aesthetic preferences.

Does Pontevedra propose Customization and Design?

Absolutely! We specialize in custom stone fabrication. Whether you need specific dimensions, edge profiles, or unique designs, we can tailor the stone to meet your exact requirements. We have knowledgeable staff who can guide you in selecting the right stone based on your project requirements, considering factors such as durability, aesthetics, maintenance, and budget.

Does Pontevedra Provide Installation & Warranty?

Yes, we provide professional installation services for the stone products we fabricate. Our skilled team ensures precise installation, guaranteeing a flawless finished result. We stand behind the quality of our workmanship and materials. We offer a warranty for our fabricated stones, typically ranging from 1 to 10 years, depending on the type of stone and the specific product. Our team can provide you with detailed information regarding our warranty policy.

What if I don’t know or am not sure of my measurements?

While even a hand drawing of your project with length and width measurements taken at home can be helpful when
arriving at an estimated price, potential clients can schedule an appointment to have a Pontevedra professional
come visit their home or project site for a formal measurement.

How can I get a quote ?

Getting a quote is easy, bring in any templates or measurements of your desired renovation space and we can
provide you with a price estimate once you’ve picked out the ideal material for your project.

How can I schedule an appointment to get an estimate done?

Final estimates can only be done once all cabinets, millwork, support brackets, etc. have been completely installed and are fixed at their final position.

You can schedule an estimate at anytime by walking in, calling the store at 305.822.5230, or emailing us at info@pontevedramarble.com

Do I need to be present on site during the measurement / templating ?

Yes, for us to properly provide you with the countertops you envision, a decision maker MUST be present at the time of measurement / templating to answer questions and provide specific instructions on the job.

What Products & Services does Pontevedra Marble & Granite Solutions offer?

We take pride in our exceptional craftsmanship, attention to detail, and commitment to customer satisfaction. Our experienced team, state-of-the-art equipment, and extensive knowledge of stones set us apart. We strive to deliver high-quality, custom stone products that exceed our customers’ expectations. Yes, we are a licensed and insured stone fabrication business. We adhere to all necessary regulations, safety standards, and industry best practices to ensure a reliable and professional service. We have been in the stone fabrication business for 22 years. Our team collectively brings 30 years of experience in the industry. With our extensive expertise and track record of successful projects, you can trust us to deliver exceptional stone fabrication services.

Does Pontevedra Provide Maintenance and Care?

Absolutely! We provide detailed maintenance and care instructions to ensure the longevity and beauty of your fabricated stone. We will guide you on cleaning methods, recommended sealants, and general maintenance practices.

How works our Pricing and Payment?

The cost varies depending on the type of stone, project size, complexity, and customization requirements. We provide detailed quotes or estimates once we understand your project specifications. To request a quote or estimate for your project, you can reach out to us through our website, email, or phone. We will gather the necessary details about your project and provide you with a comprehensive quote based on your specific requirements. Our payment and invoicing process may vary depending on the project scope and timeline. Typically, we require a deposit upfront, with progress payments at different stages of the project. We provide detailed invoices outlining the services and materials provided.

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